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Contents
High-fidelity wireframes of a social app concept for expats in Berlin to connect with others.

Fighting Loneliness

Fomo

Experience Stories You'll Never Forget

My Role

Co-Design Lead – Visual Design, Interaction Design, Design System, Wireframing, Prototyping, User Flows

Team

Ambra Ymeraj
Michele Battistioli
Davide Govoni

Timeline

1 Month

Tools

Figma, FigJam, Notion, Adobe After Effects

Background

As you stroll through Berlin, you encounter countless opportunities to connect with new people and become a part of their stories. But how can I find people with similar interests in a safe and efficient way? During my capstone project in the UX/UI Design bootcamp, we developed a unique app idea and created a prototype, which we presented to an audience at the end. Our idea focused on a platform that could help expats in Berlin easily find new connections shortly after moving.

Highlights

A secure platform for expats in Berlin to connect with others by joining spontaneous activities shown on a live map.

Safety Focused Onboarding Flow

In our app prototype, we offered login options via mobile phone number, Apple and Facebook. We chose these methods to increase security as these accounts are generally associated with real people and are less likely to be easily faked.

We also give the user the option to 'Verify yourself', which builds trust between users and gives the user the right to create activities themselves.

Engaging Live Map

Every green chip/bubble represents a live activity that happens around you – the blue ones are planned activities that happen in the future. Activities can range from a spontaneous table tennis match in a park to someone reading poetry in a public place and he wants other people to join.

UI design elements from high-fidelity wireframes of the live map, including a search bar, location marker, and activity chips.

Add Friends for Safety and Fun

The best safety precaution when going out is to be with other people you trust – this has been shown by our research. This is why we included the feature to add your friends to join you for a spontaneous activity.

UI design elements from high-fidelity wireframes of the 'add friends to activities' feature, including an icon set, profile pictures, and a search bar for phone numbers.

Reserved and Functional Design

Fomo helps you to connect with more people in an efficient and safe way. Our design system reflects this by using colors only for key functionalities, ensuring the live map of activities gets the spotlight it deserves.

To build trust, we opted for an overall recent and airy design, using light colours, soft shadows and no harsh contrasts.

For a more in-depth look at the Design System (e.g. tokens) you can jump to the Visual Design section of the Case Study.

Eight high-fidelity wireframes in a grid, showcasing different features and UI design elements of the social app concept called Fomo.
Snapshot of the app's design system showing primitive color tokens for neutral, primary, and secondary colors, each ranging from 50 to 950.
Snapshot of the app's design system showing semantic color tokens for surfaces and texts.
Snapshot of the app's design system showing component color tokens for buttons, activities and icons.

Research

Research suggests that young adults are becoming lonelier and losing deep friendships.

Desk Research Sheds Light on the Problem

Young adults in Germany aged 18 to 29, about 25% report feeling lonely frequently.

Expats who have recently moved to Germany may often face challenges with loneliness and forming deep connections.

There seems to be a lack of social integration and support networks for expats in Germany.

The pandemic intensified feelings of isolation among expats, since it was especially hard to build connections during lockdowns.

Focus on Young Expats in Berlin

We couldn't save the world yet. So we wanted to find the user who would benefit the most from using our app: Young expats who had just moved to Berlin. Factors such as language barriers, security concerns and different cultural norms made it particularly difficult for expats to make meaningful connections. And the pandemic only amplified these problems.

In addition, with 25% of Berlin's population being expats, it was also easier to find expats to conduct interviews and surveys to gather our own data.

Young expats from diverse cultures in colorful clothing gazing into the distance, looking lonely and sad, with the headline 'Loneliness: The Silent Pandemic.’

Digging Deeper and Finding Patterns

To challenge our initial research, we conducted 9 User Interviews with expats to get their User Needs, Behaviors & Pain Points. Based on that we gathered 20 User Survey results to identify Trends and Patterns in the data of the User Interviews.

The Key Findings that we got from that gave us a better understanding on what our app has to offer.

Enable Spontaneity

People are more spontaneous in a group because the group provides them with comfort and sometimes pushes them to do an activity.

Keeping Connections

People struggle to stay in touch in Berlin because it’s difficult to find people with similar interests and the current platforms like Meetup.com feel to business-like.

Group Safety

The best safety precaution when going out is to be with other people you trust like your friends and family.

Research interview quotes describing the challenges of finding and maintaining close friendships in Berlin.
Survey results graph showing that 70% of respondents are more likely to accept spontaneous invitations to meet new people if accompanied by a friend.

Creating Opportunities for Meaningful Interactions

So our Hypothesis was when we could create a safe platform where Berlin’s expats can easily meet new people, we could increase their chances of finding meaningful connections and lower the feeling of loneliness.

UI design of a chat between two friends, where one invites the other to a party. The friend agrees to join once they confirm they can bring someone along.
Polaroid of two people sitting in a park on a sunny day in Berlin, smiling at the camera and making good memories.

Visual Design

Approachable and modern design that generates trust and shifts the focus onto the activities

Design Principles

Efficiency

Our app aims to make meeting new people an effortless and enjoyable experience, allowing users to connect in the moment without unnecessary delays or complications.

Security

Prioritise user safety through robust verification processes, user education, and secure communication channels to ensure a trustworthy environment.

Communities

Build and find communities based on your interests to enhance spontaneity and improve your social life.

Spotlight on the Bubbles

Since the bubbles represented activities and activities are the core offering of the app, we put a lot of care into their design.

We assigned the color green to the live activities, since this color has been used in other apps to signal something is live or someone is online. And it was validated by our Usability Testing. For the planned activities we used the color blue, since it’s slightly more passive but not too passive as grey so that it feels inactive.

The chips contain small images/videos of the event to generate interest and trust in the user. Plus the image serves as another differentiator that helps the user distinguish the different activities

Detailed view of chip components for live and planned activities, showing padding and component setup in Figma.

Prioritizing Activity Details

Through Research and Usability Testing we condensed the necessary information that user needs to join a spontaneous activity.

We offered the user to use tags for their activities, so that they stay flexible about what type of event they want to create.

Spacing Tokens set up as variables in Figma were used to ensure consistent spacing across the UI.

Detailed view of activity details component, showing padding and component setup in Figma.

Warm and Modern

We used the typeface FigTree for headlines/titles because it features slightly rounded corners that contributes to it feeling rather modern and approachable. Plus it’s geometric characteristics make the letterforms stand out more which adds character.

For body text/labels we chose Lato because of it’s superb readability across different screen devices and it’s versatility since it features a lot of different weights. Both typefaces feature a large x-height that improves readability.

Both text styles and variables were used to ensure a consistent design across the different screens.

Detailed view of the create activity component, showcasing typography tokens and their application on the create activity screen.

Project Takeaways

Saving the world needs to wait

What I’ve Learned

Prioritizing Features

We were feature-rich – one can say that. For the future I’d like to find better ways to focus on the features that either were strongly suggested by research or add to the goal of bringing people together without adding too much friction.

Guidance Can Be Crucial

Collecting and making sense of User Data is an art and it takes time. We didn’t have much time but we had guidance from a Senior Researcher that was crucial to lead us in the right direction and prevented us from making false assumptions that were not backed by our data.

Work Hard, Laugh Hard

Our team consisted of immensely focused and driven individuals but we spared no chance to crack a joke to boost morale and to enjoy the journey together. At the end of the day we’re all part of each other‘s story – so it better be a fun one to tell!